Fortidia, U.S. (AlphaGraphics, PostNet, and WorldOptions Global HQ)
August 2023 - Current
Lakewood, CO
Professional conferences attended
2026 AlphaGraphics and PostNet Annual CONNECT Conference (Chattanooga, TN) + Connect 2026 "VIP"
2026 Kwik Kopy Australia CONNECT Conference (Sydney, Australia)
2025 AlphaGraphics and PostNet Annual CONNECT Conference (Chicago, IL) + Connect 2025 "VIP"
2025 FCXC - Franchise Customer Experience Conference (Atlanta, GA)
2025 MUFC - Multi-Unit Franchise Conference (Las Vegas, NV)
2025 Griswold Annual Conference (Dallas, TX)
2025 Clemson University Graphic Communications Senior Reception / Intern Employer Day (Clemson, SC)
2025 IFA Convention (Las Vegas, NV)
2024 FLDC - Franchise Leadership and Development Conference (Atlanta, GA)
2024 AlphaGraphics and PostNet Annual CONNECT Conference (Austin, TX)
2023 AlphaGraphics Annual Conference (Washington, D.C.)
2026 Kwik Kopy Australia CONNECT Conference (Sydney, Australia)
2025 AlphaGraphics and PostNet Annual CONNECT Conference (Chicago, IL) + Connect 2025 "VIP"
2025 FCXC - Franchise Customer Experience Conference (Atlanta, GA)
2025 MUFC - Multi-Unit Franchise Conference (Las Vegas, NV)
2025 Griswold Annual Conference (Dallas, TX)
2025 Clemson University Graphic Communications Senior Reception / Intern Employer Day (Clemson, SC)
2025 IFA Convention (Las Vegas, NV)
2024 FLDC - Franchise Leadership and Development Conference (Atlanta, GA)
2024 AlphaGraphics and PostNet Annual CONNECT Conference (Austin, TX)
2023 AlphaGraphics Annual Conference (Washington, D.C.)
2026 International Assignment (Sydney, Australia)
Spent 3 months living abroad in Sydney, Australia working with PACK & SEND and Kwik Kopy to increase success around opening new franchise locations.
2025-Current Franchise Development Coordinator
Spearheaded the Local M&A Franchise Development efforts to help existing AlphaGraphics and PostNet Owners expand into multi-unit ownership.
Revitalized the Discovery Day Candidate experience through graphic design abilities and leveraged print production knowledge to directly improve candidate close rates.
Produce all materials (printed and digital) for AlphaGraphics, PostNet, and WorldOptions Discovery Days.
Manage Tuck-In Program and produce monthly Franchise Development KPI Reporting for all brands.
Project management skills, focusing on client relationships and maintaining accounts in a brand new headquarters department.
Implemented Monday.com to entire organization, became Monday.com champion.
Responsible for using graphic design skills and utilization of AI to condense and combine information from AlphaGraphics centers and cross functional departments at Headquarters to build formal proposals for clients.
Assisted in adding products to XMPie uStore site for customers.
Customer service and logistics manager for printing and shipping customer online orders.
2025 Fortidia U.S. Wheel of Excellence Data Implementation Lead
Tracking KPIs and metrics to decide which centers to target during our 2025 initiatives.
Worked cross departmentally to establish best and most scalable courses of action.
2025 National Programs Committee Member
Facilitating conversation around standardizing national pricing, center incentive for referring national accounts, and the target customer for an AlphaGraphics national account.
Coordination and scheduling of meetings, administrative note taking and presentation creation.
2025 Women in Print Alliance Member
Panel guest speaker during Professional Development Workshop: Leverage Campus Recruitment to Build Your Next-Gen Workforce.
2024 New Center Project
Successfully opened and operated an AlphaGraphics center with a 3 person team over the course of 9 months.
Learned how to operate cutsheet and wide format printers (Konika Minolta, Epson, Canon, etc).
Trained on and successfully executed the roles of a Customer Service Rep and Outside Sales Rep.
Provided feedback to entire organization about where we are missing the mark when training and opening new franchise centers.
Revised training and helped launch the “New Center Initiative” that impacted every department's focus for 2025 on a global scale.
Presented on stage at the AlphaGraphics / PostNet joint conference during a general session in front of about 200 people.
2024 NetVision6 Committee Member
Collaborated with AlphaGraphics leadership and owners on strategic planning for a 5 year timeframe.
Organizational skills, administrative note taking, meeting planning, etc.
Research process, gained experience with RFIs and RFPs.
Participated in 2 day strategic planning meeting in Kansas City.
Other Contributions
Culture Club Advertising Coordinator
Took on recruiting, hiring, and HR level responsibilities on multiple occasions (Screening interviews, grading candidate testing, calling candidate references, and being the main point of contact throughout the recruitment process while also maintaining normal job responsibilities listed above)
Kite Hill Brewing Co
Bartender and Server
2023 (college job!)
Clemson, SC
Served house-brewed beers and wine with excellent customer service
Managed high-volume orders quickly and accurately, handling cash, credit, and tip transactions
Designed chalk boards for weekly specials and promotions
Assisted with planning and executing brewery events
Worked in the kitchen to prepare food, wash and put away dishes, clean, and proactively prep for the next day
Stingray Branding
Graphic Design Intern
2022
Charleston, SC
Lead designer responsibilities, sole responsibility for design and communication with local clients for items such as advertisements, brochures, social media posts, and logos
Designed content for Florida Gators stadium graphics used for scrolling displays as well as a full page printed program guide insert
Developed comprehensive brand guidelines for Gator Collective, ABC Paving, and other local businesses in North Charleston
Responsible for quick turnaround website updates, basic use of WordPress
Responsible for training a new employee at the end of my internship
Elizabeth Musick
Contracted Freelance Graphic Designer
2020 - 2023
Atlanta, GA
Illustrated diverse graphics to be used for Georgia Power and Grow Georgia
Re-branded Hollybeth Organics and created over 30 unique illustrations to be used in product promotion
Created a comprehensive brand guide with colors, fonts, and graphics to be used for social media and packaging
Updated yearly publications for Georgia Power and Georgia Power Auto Industry
Use of Adobe InDesign, Adobe Illustrator, and Adobe Photoshop
Clemson Student Affairs
Graphics Design Intern
2021
Clemson, SC
Led design of Student Health Services Campaign displayed on all rotating hyper signs around campus and in athletic facilities
Designed impactful and creative logos while adhering to Clemson’s strict brand guidelines